Terms of Service

Welcome to ROHORSE. By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you may not use our services.

1. General Overview

• These Terms apply to all users, visitors, and customers of https://rohorse.com

• We reserve the right to update or change these Terms at any time without prior notice. Continued use of our services after changes constitutes acceptance of the revised Terms.

2. Products and Services

• We sell bags, shoes , clothing, accessories, etc..

• All product descriptions, images, and prices are subject to change without notice.

• We strive to display accurate product information, but we do not guarantee that descriptions or other content are completely error-free.

3. Orders and Payment

• By placing an order, you agree to provide current, complete, and accurate purchase and account information.

• We reserve the right to refuse or cancel any order for reasons including but not limited to product availability, pricing errors, or suspected fraud.

• Payment must be received in full before an order is processed.

4. Shipping and Delivery

• Our Shipping Policy (including order processing time of 2–5 business days and shipping time of 12–30 business days) is incorporated into these Terms by reference.

• Delivery times are estimates and not guaranteed. We are not liable for delays caused by carriers, customs, or other unforeseen circumstances.

5. Returns and Refunds

• Our Return and Refund Policy is incorporated into these Terms by reference. Returns are subject to the conditions stated in that policy.

• Refunds, once approved, are processed within 7 business days; actual refund arrival time generally takes another 7 business days (depending on your payment provider).

6. Prohibited Uses

You agree not to use our website or services for any unlawful purpose, including but not limited to:

• Violating any applicable laws or regulations

• Transmitting malware or other harmful code

• Interfering with the security or performance of our website

7. Limitation of Liability

To the fullest extent permitted by law:

• We shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or services.

• Our total liability shall not exceed the amount you paid for the product or service in question.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of HK, without regard to its conflict of law provisions.

9. Contact Information

If you have any questions about these Terms of Service, please contact us at:

a@rohorse.com